The Magical Control Room Guide
Welcome, Secret Boss! You are in charge of the whole Southern Sense shop! Use this guide to make sure all the candles go to the right homes and everyone is happy. This control room has **EVERYTHING POSSIBLE!** Just remember, clicking the big buttons helps the shop a lot!
1. Dashboard (The Store's Report Card)
What it does: This is a quick look to see if the store is happy and healthy. Red numbers mean we need to work fast and make more candles! This page has **10 important report card grades!**
- **Total Orders:** How many magical packages people bought *since the store opened*. (This is a huge number!)
- **Total Revenue:** How much money the store made *in its whole life*. (We love green numbers! 💰)
- **MTD Revenue (New!):** How much money the store made *just in the last 30 days*. (This helps you track money right now!)
- **Avg. Order Value:** How much money people spend *on average* when they buy things. (We want this number to be BIG!)
- **Active Users (New!):** A pretend number that shows how many people looked at the website recently. (It means the internet is busy!)
- **Pending Reviews:** The number of notes (reviews) from customers you need to read and approve before they show up on the website. (These are your homework!)
- **Low Stock Items:** Candles we are *almost* out of (only 1 to 10 left). (This lights up **ORANGE**! Hurry, make more!)
- **Out of Stock Items:** Candles we have **ZERO** of. (This lights up **RED**! Make these first!)
- **Active Stock Alerts:** The number of people waiting for a sold-out candle. (We need to email them when it's back in stock!)
- **New Inquiries:** New notes from customers that need an answer. (This also lights up **RED**! These come from the Contact Us page.)
2. Orders Tab (The Shipping Station)
What it does: This shows what packages people bought so we know what to put in a box and ship! You see all past orders here.
- **Status:** Tells you if the money is **Paid** (good!) or **Pending** (waiting for the bank).
- **Action: Details:** Click this button to see the secret list of what they ordered and the full address to send their package.
3. Products Tab (The Toy Shelf - Full Power!)
What it does: This is the list of **ALL** the candles and melts! You can change everything here, like a powerful wizard!
- **+ Add New Product:** Click the big button to put a **brand new candle** in the store! You must give it a name, a price, and a picture name (Image URL).
- **Action: Edit (Update):** Click to open a little window to change the **Price** (money), the **Stock** number (how many left), the **Image URL** (the picture's name), or if it is a **Featured** (special) candle for the homepage.
- **Set as Primary Feature (New!):** This is a new, special button you click to choose *one* candle to be the **most important, big candle** on the front door (the Homepage).
- **Action: Delete (Destroy):** Click this red button to throw a candle out of the store **forever**. (Be careful, it's magic permanent trash!)
4. Reviews Tab (The Star Sticker Approval Station)
What it does: Customers send you notes and stars (reviews) about the candles. You decide if the nice notes go on the website.
- **Action: Approve:** Click to make the nice note show up on the website for everyone to see.
- **Action: Unapprove:** Click to hide a confusing or mean note so only you can see it.
- **Action: Delete Permanently:** Click to make the note disappear forever.
5. Stock Alerts Tab (The Waiting List)
What it does: This is the list of people who really want a sold-out candle and are waiting patiently!
- **Action: Email Customer:** Click the button to send a message that says, "Good news! Your candle is back and ready to buy!"
- **Action: Mark as Resolved (Delete):** Click this **after** you tell them, so they leave the waiting list and your list stays clean.
6. Customer Inquiries Tab (The Mailbox)
What it does: This is the special mailbox for notes people send from the "Contact Us" page. It holds all their questions.
- **Action: Reply to Email:** Click to send a friendly note back to the customer.
- **Action: Mark as Resolved (Delete):** Click this button **after** you answer the note, so your mailbox stays clean.
7. Site Content Tab (The Coloring Book Changer)
What it does: This is a magical button! It lets you change the words and information on almost every page without needing a coder!
- You can change the Homepage big welcome words and choose the special Featured Product ID.
- You can change the About Us story, the Candle Care tips, the Refill Program steps, and the Subscriptions options.
- You can also change the **Contact Page Settings**, which is the secret email address where customer notes are sent.
- **Action:** Click the page name, change the words in the boxes, and click the big **"Save Page Content"** button.
8. Tools / Utility (The Robot's Secret Buttons)
What it does: This tab has strong buttons to make the website fast and safe. It has ALL the tools!
- **PURGE ALL (Cache Flush):** This button tells the website's memory (the "cache") to forget everything. This makes the whole world see your new changes instantly and makes the store run super fast!
- **BUILD NOW:** This button tells the robot to build a fresh, new copy of the store right away. (Use this after changing something big!)
- **Backup/Restore:** These buttons are for the big boss only! **DO NOT** click or touch these. They can erase **all** our candles and data!